Holiday Lights
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Frequently Asked Questions
Still Not Sure? Find Answers To Your Questions Here
How do BlissLights work?
BlissLights are laser lights that project thousands of colorful stars. Laser light is unique because it's coherent (concentrated light waves traveling in the same direction). Laser light travels in a beam and shines over long distances without losing brightness. We split (diffract) that beam into thousands of smaller beams to create the unique "starry" BlissLights effect.
Are BlissLights safe?
Yes, BlissLights are safe to use around people and pets. The lasers we use are low-wattage, and as mentioned above, we split the main beam into thousands of smaller beams which are less than 5 miliWatts each. We are also registered with the CDRH (Center for Devices and Radiological Health) and take great precautions to ensure user safety.
What is our most popular product?
Currently, our most popular product is the Sky Lite, which can be viewed here. It projects a galaxy of moving stars and a blue nebula!
How much area does a single BlissLight cover?
BlissLights coverage varies depending on how close the light is to the projection surface. The closer the light is, the denser/smaller the star cluster will appear. As you increase the distance between the projector and the surface, the effect will expand. In general, BlissLights cover roughly 30 x 30 feet from 10 feet away.
Are BlissLights safe to point to the sky?
While BlissLights are safe for everyday use, they are still lasers and will keep on projecting in any direction you aim the product at. Please note that any BlissLights product, if being used outside, should not be projected any higher than 45 degrees so the laser does not interfere with air traffic.
Are BlissLights available in white?
White lasers don't exist at this time, though we are researching the possibility. For now, we carry blue, green and red laser colors. Most likely, you'll hear exclamations of "Wow!" or "How did you do that?" ...not "Why isn't it white?"
Why don't you just use white LEDs?
Because LEDs emit incoherent light (instead of coherent light like lasers), they don't have the intensity and focus required to create a crisp star field. LEDs create an unfocused, blobby effect instead that's hard to see from more than a few feet away.
Why are some laser colors not as bright looking as others?
Each color has different wavelength intensity in the visible light spectrum. The human eye sees colors near the center of the spectrum (orange/yellow/green) as the brightest. That's why green or blue laser colors appear brighter than red, which is closer to the edge of the spectrum.
What are the different types of laser accessories?
Laser lights accessories are anything that comes with your laser light projectors when you open your box – power cords, stands, remote controls, and others. You can also buy them separately to supplement a previous purchase. Laser light accessories include:
- Remotes. Our remotes might be tiny, but they give you tons of ability to set your lights’ colors, speeds, brightness, and effects from wherever you’re standing.
- Swivels. Point your lights in whichever direction you’d like with ease. Outfit your products with swivel bases that let you tilt and tinker with the perfect angle for your laser lights.
- Stakes. Drive your laser lights into your yard to drive your lighting show home. Our stakes keep your laser lights firmly in place for all your outdoor lighting needs, so no wind, human motion, or even friendly animal visitors will mess up your light show.
- Extenders. Stand tall with our stake extenders! Elevate your lights a full 12 inches above the ground for plenty of extra height. Don’t just shine bright – shine high.
- Stands. If you don’t want to dig into the ground, you don’t have to thanks to light stands, which are great for both indoor and outdoor use. Set them up on shelves or tables, or plop them right on your back patio – in rain, snow, or sleet, they’ll never rust or falter.
- Timers. Preset your lights to turn off, even when you’re not around to do so.
- Transformers. Replace your current BlissLights power source, or grab an extra one to have on hand.
Do I need laser accessories?
A light show just isn’t complete without accessories! At BlissLights, we pride ourselves on giving our customers the best accessories and light shows possible by providing the equipment needed to create the lighting setup of your dreams (or for sweet dreams)! As part of our promise to offer only the best customer service, we sell spare accessories and provide a one-year parts warranty on all laser lights accessories under our brand. And even if your accessories are working just fine, you can always upgrade them – elevate your lights with stake extenders, control your light show remotely – to get your lighting effects as close as possible to your vision.
Which laser accessories does BlissLights offer?
At BlissLights, we offer remote controls, swivels, stakes, stake extenders, stands, timers, and transformers. We include a few of these accessories with your BlissLights purchases, but you can buy more to maximize the already huge potential your light show has to wow you, your family, your friends, and your other guests. With our accessories strengthening your lighting setup, you’ll make a lasting impression.
How quickly will my order ship?
Most orders ship within a business day, though it may take up to 3 business days for your order to be processed. If you choose next-day shipping at checkout, your order will ship via next-day after it is processed, not necessarily the next day following your order.
Where do you ship from?
We ship directly from our company headquarters in Oceanside, California.
What is your return policy?
If you purchased BlissLights on our website and are not satisfied for any reason with your light, or it was damaged upon receipt, we have a 30 day money back guarantee. In other words, any time during the 30 days after the date the product left our facility and shipped to you, you can ship it back to us for a full refund. The product must be in the same condition as it was when you received it and shipped back to us in its original shipping material. Please call us regarding returns after the standard 30 day money back guarantee.
PLEASE NOTE: We can not issue ANY refunds for purchases made through other channels. We can only issue refunds to purchases made directly through blisslights.com
You may call (888) 868-4603.
PLEASE NOTE: We can not issue ANY refunds for purchases made through other channels. We can only issue refunds to purchases made directly through blisslights.com
You may call (888) 868-4603.
Where can I find replacement parts?
We offer replacement transformers, timers, ground stakes, and bases in the Accessories section of the website. For other replacements, we offer a repair service. To set up a repair, you can call us toll-free at (888) 868-4603.