Please read these terms and conditions of use carefully before accessing, using or obtaining any products, materials, or services offered by BlissLights.com.

 

PRIVACY

Please review our Privacy Notice, which also governs your use of BlissLights.com to understand our practices. Read more: Private Policy

ELECTRONIC COMMUNICATIONS

When you send e-mails and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, notices, and messages on this site. Additionally, you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through BlissLights.com, such as text, graphics, logos, images, and product videos are protected by United States and international copyright laws. The compilation of all content included in or made available through any BlissLights.com is the exclusive property of BlissLights and protected by U.S. and international copyright laws.

YOUR ACCOUNT

If you create a BlissLights customer account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

COPYRIGHT COMPLAINTS

BlissLights respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email support@blisslights.com.

RISK OF LOSS

All items purchased from BlissLights are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS AND REFUNDS

All products, excluding professional products, returned within 30 days of receipt are eligible for a full refund of the product price less any applicable restocking fees. This excludes BL 15 and BL 50 products which can ONLY be returned within 48 hours of purchase for a full refund of the product price less any applicable restocking fees or can be exchanged within 30 days of receipt. Products returned must be approved by a representative at BlissLights and must include a valid RMA# (Return Merchandise Authorization number). Any products returned without a valid RMA# will be refused and returned to sender and BlissLights will not be responsible to any incurred shipping costs. For ALL products, shipping is NON-REFUNDABLE and will not be returned regardless of date of purchase for refunds. To obtain a return or exchange request from a purchase made directly from the BlissLights website, please contact support@blisslights.com

Exchange Policy:

Select BlissLights products include a 1 year manufacturer warranty. To determine if your BlissLights product(s) are defective, please contact our support team at: support@blisslights.com.

BlissLights products that are returned and deemed defective that are under our manufacturer warranty, and are being exchanged for a replacement are subject to receive a free return shipping label along with their RMA#. Products that are returned for a refund do not qualify for free return shipping. Refunds are only available to purchases made directly from BlissLights and not from resellers.

For more information about our returns and refunds, please see our returns and shipping page: Returns & Shipping

DISCLAIMER OF WARRANTY

 

ONE (1) YEAR LIMITED WARRANTY

This limited warranty is provided by BlissLights LLC, San Marcos, California, U.S.A 92069 (“BlissLights”). BlissLights warrants that BlissLights’ lighting products (the “Product”), when delivered in new condition and in its original packaging, will be free of defects in material and workmanship for a period of ONE (1) YEAR from the date of original purchase. The determination of whether the Product is defective shall be made by BlissLights in its sole discretion with the consideration given to the overall performance of the Product. This limited warranty is applicable only to Products purchased from www.blisslights.com, Products purchased through a phone order placed directly to BlissLights and Products purchased from an authorized BlissLights distributor or retailer. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS PURCHASED FROM ANY PERSON OR ENTITY OTHER THAN BLISSLIGHTS OR AN AUTHORIZED BLISSLIGHTS DISTRIBUTOR OR RETAILER. BlissLights obligations under this limited warranty are subject to the following:

  • This limited warranty does not cover Products that have been altered, modified, or damaged.
  • This limited warranty does not cover loss or damage due to normal wear, rust, abuse, improper maintenance, improper installation, improper storage and/or improper use.
  • This limited warranty shall not apply to the finish on any portion of the Product, such as surface and/or weathering, as this is considered normal wear.
  • This limited warranty shall not apply to a failure of the Product resulting from an accident, misuse, abuse and/or negligence or any failure not relating to defects in material or workmanship.
  • This limited warranty extends to the original purchaser only and is not transferable or assignable to subsequent purchasers.

In order to make a warranty claim, you must notify BlissLights in writing within sixty (60) days after your discovery of the defect, provide proof of purchase and comply with BlissLights’ other warranty requirements. Upon receiving that notice, BlissLights may require you to promptly return the Product to BlissLights. Your warranty claim should be addressed to BlissLights LLC, 1224 Exposition Way, Suite #130. San Diego, CA 92154.

THE FOREGOING WARRANTY PROVISIONS ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY AGAINST INFRINGEMENT AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL BLISSLIGHTS BE LIABLE FOR INCIDENTAL, COMPENSATORY, CONSEQUENTIAL, INDIRECT, SPECIAL OR OTHER DAMAGES. BLISSLIGHTS’ AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT SHALL IN ANY EVENT BE LIMITED TO THE PRICHASE PRICE OF THE DEFECTIVE PRODUCT.

This limited warranty is effective for Products purchased on or after August 1, 2016. BlissLights reserves the right to modify this limited warranty from time to time. Any modification of this limited warranty shall be effective for all Products purchased on or after the effective date of such revised warranty.

 

SITE POLICIES, MODIFICATION, AND SEVERABILITY

 

We reserve the right to make changes to our site, policies, return policies, and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

BlissLights, 100 E San Marcos Blvd. Suite 308, San Marcos CA 92069.

www.blisslights.com