Frequently Asked Questions

How do BlissLights work?

BlissLights are patented, simple-to-use in/outdoor lighting projectors that create an explosion of thousands of pin points of light which move in unique far-reaching trajectories – and they're LOW VOLTAGE. Each projector incorporates laser and optical elements to create a breathtaking lighting effect much like thousands of fireflies on trees and landscape plants/hedges. Under canopies, gazebos and overhangs they point upward to create a mesmerizing universe of stars.

BlissLights are designed for both commercial and homeowner applications. Lighting industry professionals use BlissLights to illuminate hard-to-light areas and to create unique never-before-seen lighting experiences! Amaze family and friends by transforming your home or outdoor living space into a magical starry experience within minutes. Just choose your location, plug in the light, and point at a favorite focal point in your outdoor living space. It's fun to experiment with every aspect of the home landscape, and since it comes with an AC adaptor you can quickly and easily change the location of the light to suit your mood.

Are BlissLights safe?

Yes, BlissLights are completely safe to use. BlissLights is registered with the CDRH (Center for Devices and Radiological Health). We take great precautions to ensure user safety.

What is our most popular product?

Currently, our most popular product is the BlissLights MOTION Green, which can be viewed here. It creates a spectacular moving firefly effect that looks beautiful indoors and out. 

How can I use BlissLights effects around ambient light?

In an area with ambient light you can't control (streetlights, security light, etc.) choose a primary focal point feature in your landscape, such as a large tree. Stake your light in the ground near the plant base, pointing the head upward. It's best to experiment before settling on a location – sometimes a foot or two away from the base gives more coverage for larger trees. The slightest breeze will create a mesmerizing and soothing firefly effect as the leaves gently rustle.

In areas where you can control the ambient light, all you need to do is experiment with the lights turned off to see how it alters the effect you are looking for.

How do BlissLights work versus traditional LED and Incandescent Lights?

BlissLights are a unique innovation unlike any LED or incandescent lights you may have used in the past or are using now. The closer to your target, the denser the light cluster will appear – great for targeting focal points you want to highlight in the landscape. As you increase the distance between the projector and a broader target point (e.g. a front section of your home) the cluster of lights will expand but the INTENSITY of the lights never diminishes. So it's always good to experiment with distance and angle of the projector before staking it in the ground and tightening the head into the position you like best.

Additionally, BlissLights were designed to be an 'elegant' yet jaw-dropping effect. The good news is that your neighbors won't complain about the excessive glare. The idea is to create an amazing environment for you to enjoy and WOW your guests in a few minutes without lighting up the neighborhood.

Coverage area of a single BlissLight?

BlissLights are a unique innovation unlike any LED or incandescent lights you may have used in the past or are using now. The closer to your target, the denser the light cluster will appear – great for targeting focal points you want to highlight in the landscape. As you increase the distance between the projector and a broader target point (e.g. a front section of your home) the cluster of lights will expand but the INTENSITY of the lights never diminishes. So it's always good to experiment with distance and angle of the projector before staking it in the ground and tightening the head into the position you like best.

Additionally, BlissLights were designed to be an 'elegant' yet jaw-dropping effect. The good news is that your neighbors won't complain about the excessive glare. The idea is to create an amazing environment for you to enjoy and WOW your guests in a few minutes without lighting up the neighborhood.

Why aren't BlissLights available in white?

White lasers don't exist at this time, though we are researching the possibility. For now, green and blue lasers currently appear brightest to the human eye and are the best choice for year-round use on landscape foliage, patio areas, etc. Most likely, you'll hear exclamations of "Wow!" or "How did you do that?" ...not "Why isn't it white?"

How do I to get the most WOW! from my BlissLights?

BlissLights are best-suited for dark outdoor areas you'd love to transform without the cost, time and effort of purchasing light strands and wrapping/hanging lights from a ladder. Plus you don't have to worry about changing burned out light bulbs or replacing dead light strands. The patented holographic chamber of the BlissLights creates an explosion of vibrant light points from a single device. Ambient light (streetlights, security lighting, other pre-lit decorations) can, however, diminish the eye-popping effects that the BlissLights creates.

Are BlissLights safe to point to the sky?

While BlissLights are safe for everyday use, they are still light lasers and will keep on projecting in any direction you aim the product at. Please note that any BlissLights product, if being used outside, should not be projected any higher than 45 degrees as to ensure the laser does not interfere with any air traffic.

What is your return policy?

If you purchased your BlissLights on our website and are not satisfied for any reason with your BlissLights or it was damaged upon receipt, we have a 30 day money back guarantee for you. In other words, any time during the 30 days after the date the product left our facility and shipped to you, you can ship it back to us for a full refund. The product must be in the same condition as it was when you received it and shipped back to us in its original shipping material. Please call BlissLights for products being returned to us after the standard 30 day money back guarantee.

NOTE: We can not issue ANY refunds for purchases made through any authorized dealer. We only issue refunds to purchases made directly through blisslights.com

You may call (888) 868-4603.

Why is the Red light not as "bright" as the other colors?

Each color has different wavelength intensity in the color spectrum. Red wavelengths do not have as much energy as green and blue. That's why it appears to us to be less bright.

Can BlissLights be used with an outdoor timer?

Yes, absolutely.

What does the warranty cover?

Effective August 1st, 2016, all BlissLights products purchased from any person or entity other than BlissLights or an Authorized BlissLights distributor or retailer will no longer be covered by warranty.

BlissLights will ONLY warrant BlissLights products and accessories purchased directly from BlissLights or an authorized dealer.

For more information, you can read our full warranty policy here.

What's the difference between the COLOR and the MOTION?

The COLOR projects a static, one-color laser firefly effect over a color-changing LED backdrop.

The MOTION projects a moving one-color laser firefly effect.

What can I do to help prevent theft of my BlissLights?

PLEASE NOTE: All theft prevention tips are suggestions for your general information. BlissLights will not be held liable for any theft or damages of any kind to any BlissLights products. Your use of this information is to be used at your own risk. The contents of this page are subject to change without notice.

Camouflage:
Use surrounding foliage and landscaping to conceal your BlissLight's location. Having to search for the light source may deter casual theft.

Metal Clamp:
Use BlissLights metal clamps to mount your BlissLights high off the ground, out of thieve's reach.

Remove the Heads:
Unscrew the BlissLights heads from the stake and bring them indoors every night.

Secure Lights to the Ground:
Purchasing a rebar stake from a home improvements store and burying it deep in the ground can help deter potential theft. Simply drill a hole at the top of the rebar, then loop a wire cable through the hole. Wind the wire tightly around the neck of the Spright fixture and bury the rebar deep in the ground.

An example of a rebar stake would be: http://www.homedepot.com/p/Weyerhaeuser-1-2-in-x-4-ft-Rebar-35616/202094286.
An example of cable would be: http://www.homedepot.com/p/EarthCo-Shade-Sails-4-ft-Stainless-Steel-Cable-Kit-017/100676000

This is an excellent method if you have multiple lights in your yard. You can set up a network of underground rebar with cables connected to each light.

What is the difference between the BL-15 and the BL-50?

The BL-50 is our largest professional projector and offers the widest coverage. The BL-15 is a smaller, more compact version of the BL-50. 

What are Open Box products?

Open Box items have been opened and touched and/or returned, but are in great condition and have not been repaired or refurbished.

What is the difference between ABS and metal products?

Our older products, such as the retired Spright series, were built with a metal housing. However, BlissLights' newer products, such as the MOTION and COLOR, are made with an ABS housing. This is an industrial grade plastic that is made to withstand harsh weather elements. ABS housing makes our products lighter and less expensive while still maintaining their rugged durability.